When does my easyJet holidays credit expire? Before you fly with easyJet, you need to check-in online. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! Check holiday description for details. If youre travelling with family or friends on the same flight and booking, you can pool your total weight allowance. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Where can I find the latest travel advice? Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. They can then be collected at the baggage reclaim when you arrive. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Your hotel reception can confirm the times to you when you arrive. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. Many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the strength of the signal. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. Drift: Best Sales Chatbot. Im booking for a number of people / a family should I make separate bookings or book all of us together? Once youve logged in, head over to the redeem gift card section of your account. Selected hotels do ask for a refundable deposit when checking-in. Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. If you have an existing easyJet holiday, you canlogin to your accountand view your booking. Bed and breakfast this includes your breakfast, but any other meals, snacks and drinks are payable locally. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. Some seats on board the aircraft are restricted but we show you which ones when booking. As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. Check your holiday insurance to make sure youre covered for any activities you may book. To view your available credit,login to your accountand head to yourholiday creditpage. You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. Usually these taxes contribute to the local infrastructure and tourism development and are payable locally when checking into your hotel. Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. IAG, which Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier. Whats the luggage allowance on an easyJet holiday? easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. What will the check-in and check-out times for my hotel be? You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. What if I test positive for Covid-19 on holiday? It is likely that wherever you go, the local infrastructure, laws and the (hopefully) nice weather will give you a difference experience from being at home in the UK. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. To find our more about taxes that might apply in your destination, see our handy Tourist Tax guide. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. Transfers included: Applies to beach & lake holidays only. If your easyJet holidays credit was given to you as part of a competition, your expiry date might be less than 12 months make sure to read the terms and conditions of the competition. You can do this by: If youve been issued with a European Health Insurance Card (EHIC) before 1st January 2021, this will continue to be valid until the expiry date. Sometimes restrictions apply to some rooms. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. Half board plus - this includes two meals a day, normally breakfast and dinner, and typically a glass of wine, beer or soft drink with your meals. Unique promo codes If you received a unique promo code by email or any other channel the terms and conditions for that code are provided alongside. Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). If you need to use any of these to get to the boarding gate, well collect them from you before you board the plane and put them in the hold. How do I use my easyJet holidays gift card? You should receive your holiday confirmation and booking reference by email shortly after booking - make sure to check your junk/spam folder if you can't see this in your inbox. Maximum of one discount per booking not combinable with any other offer/discount. What might the conditions around my hotel and resort be like? It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. See below for more information around all-inclusive holidays. the only option I was offered within 10-20 minutes of booking was a Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in. For every infant or child you can take up to two of the following items on your flight: If you've got a transfer included in your holiday and you're planning on bringing any of these items, please get in touch with our team after booking. We'll send vital information about your holiday to the email address you provide, and you'll be able to use it to manage your booking online. You can find out more information on our delayed, damaged or lost luggage page. As a first option, well usually try to find you alternative flight or hotel arrangements, but this may not always be possible. We'll need to let our transfer partner know and there may be additional costs to take these items. Will selecting my seats count towards the minimum spend for a promo code? The chatbot was key to changing to a When you book an easyJet holiday, you'll be issued with two reference numbers; your holiday booking reference which starts with a number, and your easyJet flight reference which starts with a letter (this may not be available until 30 days before departure). So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. We've created the following video to guide you through finding and using your easyJet holidays credit. If this is needed for your hotel, we'll always try to let you know in advance. Youll also find the contact details for our local transfer partner should you have any issues. Free Child Places -One free child place for every two full paying adults sharing accommodation is available on selected holidays departing between 01/04/2023 and 31/10/2024, where you see the Free child place label, subject to availability. If you are planning to go scuba diving, allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). My hotel is closed / my flight is no longer operating what happens now? When booking your holiday, you may be given the option to select a Double or Twin Room for your holiday, meaning your room could have either a double bed or twin beds. Please note that the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults do not appear to be the childs parents evidence to support the relationship may need to be carried. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. Let your chatbot do the work when youre offline. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. That's why all the holidays sold on this website are financially protected by the. A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait The reduction is based on the same board basis and room type as selected for the holiday. Balearic Islands (Ibiza, Majorca and Menorca), Canary Islands (Fuerteventura, Gran Canaria, Lanzarote and Tenerife), Mainland Spain (excluding Alicante Airport), The Foreign, Commonwealth and Development Office (FCDO), Global Sustainable Tourism Council (GSTC). For more information, please refer to the latest FCDO advice for Tunisia. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). easyJet holidays do not offer the option to book a hotel only deal. Remember to take a copy of your policy with you, especially the emergency assistance contact number. Alcohol: drink responsibly when on holiday. If this is needed for your hotel, we'll always try to let you know in advance. These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. Remember to take a copy of your policy with you, especially the emergency assistance contact number. City breaks from 149pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. All of the hotels we describe as adult only are chosen with adults in mind, and have a minimum age limit of either 16 or 18 years. Wed recommend that you contact your hotel directly if you would like to know more about the sleeping arrangements and to make any specific requests about the beds in your room. Unfortunately not. Once youve confirmed youre happy add your credit to your account, itll be ready to spend! import spacy def chatbot (statement): weather = nlp ("Current weather in a city") statement = nlp (statement). Can I use my easyJet Plus benefits on an easyJet holiday? If youre pregnant, you can travel up until the end of your 35th week (32nd week for multiple pregnancies) and you dont need to bring a medical certificate. Beach holidays from 279pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. We know it's important to feel protected when booking your holiday. Full board plus - this includes three meals a day, your breakfast, lunch and dinner, and typically a glass of wine, beer or soft drink with your meals. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. When you arrive, security checks are occasionally carried out on British passport holders who werent born in the UK. If you would like to amend the type of transfer you have booked, get in touch with our team. The amount due will vary between countries (and sometimes regions or cities within each country), and is normally dependent on the type and official rating of accommodation and the length of your stay. I want to cancel for a cash refund is this possible? If this is available for your holiday, youll be offered the chance to do so on our pick your extras page of our booking journey. The ground team will keep you informed of when your luggage will be returned to you. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. These visas are valid for stays of up to three months. 1. Twitter Due to Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading easyJet holidays Protection Promise. Leave a copy of your travel details with your next of kin or an emergency contact. It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. Please check to ensure that everything is listed on it. My room has an extra bed what type of bed will this be? While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. Within our credit terms and conditions, we state that no cash alternative is available to the easyJet holidays account credit amount. Maximum total size (length + width + height) must be under 275cm. Can I add luggage for my children or infant? Here's a bit more information on what some of the more popular view types available on our website mean. 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