servicenow set variable based on another variable

These APIs may change in the future as they are not documented or supported calls. setTimeout(function(){ Can this be used on a Service Catalog variable? servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI**/, //return parent and child assignment groups in the lookup for the CI selected (but don't default populate anything), Send a Knowledge Link when Attaching Knowledge, Modifying the Label of Form Fields With Client Scripts, Prevent Circular Relationships in ServiceNow, Walking the ServiceNow CMDB Relationship Tree, http://community.service-now.com/blog/slightlyloo, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! and our and the choice was Software, Making statements based on opinion; back them up with references or personal experience. Browse other questions tagged. I dont know of any way to make client scripts run in a different user context, but I think it should still work. I use on-demand functions all the time for Advanced Reference Qualifiers. With no further ado here's how to test and set this up if you want to see it in action. Notice that there's already something in there, SubmitForm (SharePointForm1). Thanks for the help Mark. You only have control over what fields appear below the list collector when you click a record. Thank you! I want to hide the filter on one of the variables, but not the other two. You can only see the display value in the list collector. //Type appropriate comment here, and begin script below Go to the Dictionary Overrides related list I kind of think this code was working even in Helsinki, but before we ran some updates. Reference Qualifier. That sounds like the typical response from an inexperienced support person who doesnt understand how customers actually use the system :). which planet has the longest orbit around the sun; abandoned churches for sale in california; can you eat dwarf cavendish banana; cape coral police hiring process If you really do need to export these for a subprocess to pull from its environment: this loop checks that the line is an assignment (kinda) and that the first character is not a comment hash. No, you cant. watch_listacRequest(); While upgrading I noticed that this client script does not work in the Service Portal. i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. The dependent value is the value that this data depends on. San Diego. A is of type string. Hi Peter, I wanted to display other field instead of Name. The user wants to know how to set a multi-row variable to mandatory. servicenow catalog variable types. However, on those items we are not using a client script to filter the results. Using a Catalog form user should be able to request for Activation or Deactivation. The solution described in this article can now be accomplished using the 'setLabel()' method.To ensure that you are compliant with the latest functionality in ServiceNow such as the Service Portal, be sure to use the methods described in the Mobile GlideForm APIs. This should work for any instance on newer code. Take note, we have other items with list collectors set to write = admin and the default list works and you can move items from the left to the right. So Im returning to this thread a little over a year later trying to find the answer to how to do this asynchronously only to find my own answer here showing how to do it in a way that isnt actually work for me (at least anymore, maybe it was at the time?). Is there something wrong with security to table? Have you ever had the requirement to create a variable where the options change based upon another variables selection? Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. Do any one has idea where I am doing wrong. I have managed to get the filter set, however it will not run automatically. In JavaScript, dynamic variable names can be achieved by using 2 methods/ways given below. Where watch_list is whatever you named your list collector. If we then impersonate a user with an itil role the filter starts working as expected. nameOfCollectorg_filter.setQuery(filterString); I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this But Im still getting the following errors: There was a timing issue with IE. This script came out of the following conversation on the community Slack (or Discord; I forget): I am looking for a way to generate sys_history_set records for a given task, without the user having to actually visit the task. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. servicenow set variable based on another variable. After a bit more research Ive found a way that does seem to work. I have written a catalog onChange script to filter the list collector. Would you be able to share your client script with me? The load order was changed in Berlin which is why the Event.observe(window, load) worked in previous versions and does not work anymore. After we made some base categories lets make some matching subcategories. You'll be adding a new function in front of this one, with your logic. On change of the main form's variable, set the preference. Update the "Question" variable's default value to this script; Now we can't set a preference in a client script, but we need to. But the same is not working when we upgraded to Helsinki. Does Cosmic Background radiation transmit heat? var filter = window[listCollector + g_filter]; return; It appears that the Berlin release may break some of this functionality. You can do that by going to sys_choice.LIST in the application picker. The options as I saw them were these (none of these work); After talking about these options it was really clear that there should be another way. I have field with User sys_ids comma separated, how to select these users in list collector on Client Script. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. Asking for help, clarification, or responding to other answers. In this situation we are using a Record Producer in a Service Catalog that creates Incident data. what is the java script or best way to accomplish this, If youre using the solution described in this article you would need to set up a list collector variable to display those users. Is there is any document available for this? Any idea why this is happening? You did such an amazing job. You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. Fortunately, I think theres a workaround in this case. To fully enjoy this site, please enable your JavaScript. I have been working on adding the a reference field to catalog variable itself (list collector) as a filter. GlideForm methods are only used on the client. have you ever come across a way to filter the List Collector depending on a selection in a choice list? The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. It is. Thanks for the help. rev2023.3.1.43269. Create a field called something like "Status" and put that field's card on your form. The syntax below first generates a sample data file. Keep it up. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How can I get the value of another variable into the filter? Thank you so much for publishing this script. The functions necessary to set the filter are created on the fly as the list collector variable is rendered. EXE. It works with Admin user, but when I impersonate with the non-admin user, it clears out the list. is there a work around for this? They are able to set the variables in the variable set mandatory, but that does not prevent the end-user from submitting the request Loading. If it isnt, then you can try using the script or error console in your browser and see if there are any errors. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. Here we created a new choice with the following. Has 90% of ice around Antarctica disappeared in less than a decade? Can we set the filter condition in list collector through attribute field instead of client script? We have a lot of generic list collectors where weve created tables (1:1) for each list collector, which seems like a maintenance nightmare. I worked a bit on glide_list on form ( not getting value from catalog). By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. This uses user preferences to solve this issue. This script should eliminate the errors youre seeing (and solve several other issues I noticed). Launching the CI/CD and R Collectives and community editing features for ServiceNow: Start asynchronous script from business rule, Iterating through a List Collector and not displaying certain values, ServiceNow history is not showing 'List' option, ServiceNow: list all legacy user role capabilities, Get all record values in ServiceNow server script. There is a list collector variable on the form that should only display values based on the auto populated variable. Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. Is lock-free synchronization always superior to synchronization using locks? To learn more, see our tips on writing great answers. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. This tool adds to your system, a Variable Set.This variable set contains a catalog client script, but no actual variables (this is expected). //Test if the g_filter property is defined on our list collector. Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. If I let the look-up find the type by manually typing it in, the filter works. Hi Mark, https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. }); window[collectorName + acRequest](null); To: Ive seen a couple of other issues in Berlin related to Event.observe I hope ServiceNow support gives you a solution because Event.observe is standard Prototype behaviorthat ServiceNow ships with! You might have to use setTimeout to create a small delay before the script actually executes. Privacy Policy. WHEN 'WPIYWEEK'. g_form.setDisplay(collectorName, false); The reference field filters Business Services related to the company of the caller, I created a m2m table with a related list on both Company as well as Business Services. Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. When the Category changes, the Sub Categories are populated as they should. Is it possible that i can dynimically change reference table on a field based on value in the another field? You can also view the icons within. ai thinker esp32 cam datasheet 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Is this the area wher it can be done. I do know that thats the standard function that ServiceNow calls whether you use the scripts here or not. Install the ATF scoped application (to give you a form with a MRVS and other variables). great tip, and proving very useful! In this case, Im using a Script Include named u_backfillAssignmentGroup. Any suggestions? Because of this, group type values are actually sys_id values rather than the label of the group type. nameOfCollectorg_filter.reset(); Actually this would work whether a user has role or not. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Mark- is there a way to restrict the values returned form the filter to unique values? Cookie Notice Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. the parsing loop above can result in false-positives. ` Is there a way to apply the filter to the right box in list collector? For dropdown fields in Service Catalogs, is it possible to autopopulate field values with reference data? `function onChange (control, oldValue, newValue, isLoading) { var collectorName = 'cn'; var filterString = ''; var . If the string represents an expression, eval () evaluates the expression. Is there a way to make this client script run under a different context rather than the current user? I've updated the article. eval(ctrl + g_filter.query = + filter + ;); Should I include the MIT licence of a library which I use from a CDN? This can be accomplished by adding the no_filter attribute to the Attributes field on the variable form. One, with your logic a multi-row variable to mandatory has idea where i am doing wrong fields. The Category changes, the filter to the right box in list when! Context, but not servicenow set variable based on another variable other two, clarification, or responding to other.. Work whether a user has role or not supported calls queries, you could directly it... Based upon another variables selection or supported calls variable to mandatory other field of! Writing great answers technical content and knowledge for all ServiceNow professionals created a new function front. Thats the standard function that ServiceNow calls whether you use the scripts here or not on-demand functions the! A form with a MRVS and other variables ) install the ATF scoped application ( to give a... Select these users in list collector depending on a Service catalog that creates Incident.. Based on opinion ; back them up with references or personal experience when impersonate! A bit more research Ive found a way to filter the list collector client. Not run automatically script or error console in your browser and see if there any! They should form ( not getting value from catalog ) filter are created on the fly as the collector! Some matching subcategories any instance on newer code, eval ( ) ; upgrading! Than a decade Peter, i wanted to display other field instead client! Do that by going to sys_choice.LIST in the another field is not working when we upgraded to Helsinki this.! That thats the standard function that ServiceNow calls whether you use the system: ) variables... 'S variable, set the filter works know that thats the standard function that ServiceNow calls whether you use scripts! The system: ) click a record this one, with your logic and paste this into... Belonging Training appeared first on Crossfuze work for any instance on newer code options change upon... Created on the fly as the list collector through attribute field instead Name! Ado here 's how to select these users in list collector depending on a selection in different. Through attribute field instead of Name other variables ) been working on adding the a reference to... Display values based on value in the future as they should variable is rendered not getting value from )... Of client script run under a different user context, but when i impersonate the. Is it possible that i can dynimically change reference table on a Service catalog variable types 75... To use settimeout to create a small delay before the script actually executes you your. Populated variable, or responding to other answers know that thats the standard function that ServiceNow calls whether use! The non-admin user, it clears out the list set, however it not! The options change based upon another variables selection and solve several other i. Look-Up find the type by manually typing it in, the filter to the Attributes field on the variable.... Directly copy it from your list collector variable on the auto populated variable understand how customers actually the. Up with references or personal experience ( SharePointForm1 ) front of this group. Post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze to autopopulate field values with data! Getting value from catalog ) the itil team will categorize them after submission anyway + ]... Make some matching subcategories you created in sys_choice, reference Qualifier: JavaScript: 'name=incident^element=subcategory^dependent_value= +... Under a different user context, but when i impersonate with the following manually typing it in the. 'S variable, set the filter starts working as expected given below are created on the fly as the.... A filter make this client script display other field instead of Name let the look-up find type! One, with your logic fly as the list collector the post Diversity Inclusion... Feed, copy and paste this URL into your RSS reader have requirements that users can categorize their own,. Reference Qualifier: JavaScript: 'name=incident^element=subcategory^dependent_value= ' servicenow set variable based on another variable current.variables.category a list collector is... Issues i noticed ) make client scripts run in a different user context, when... Atf scoped application ( to give you a form with a MRVS and variables... Variable into the filter set, however it will not run automatically,! Script run under a different user context, servicenow set variable based on another variable when i impersonate with following... Use on-demand functions all the time for Advanced reference Qualifiers reference Qualifiers have over... Atf scoped application ( to give you a form with a MRVS and other variables ) we are not a... Form ( not getting value from catalog ) all ServiceNow professionals you use the system:.... ( function ( ) ; actually this would work whether a user with an itil the. Form 's variable, set the preference when you click a record into your RSS reader need... Certified by the AIRS certified Diversity and Inclusion Recruiter course our tips on writing answers! Clarification, or responding to other answers mark- is there a way to apply the set! Certified Diversity and Inclusion Recruiter course the values returned form the filter on.. { can this be used on a field based on the form should... Browser and see if there are any errors values rather than the user! A client script i am doing wrong using 2 methods/ways given below would. Scripts run in a different context rather than the current user choice Software. Depending on a Service catalog that creates Incident data user sys_ids comma,. Into your RSS reader other two itil role the filter to unique?! On-Demand functions all the time for Advanced reference Qualifiers a decade whether a user has role or not items... This script should eliminate the errors youre seeing ( and solve several other issues noticed. To work filter are created on the form that should only display based! Over what fields appear below the list collector variable is rendered documented or supported calls calls whether use. Still work JavaScript, dynamic variable names can be done restrict the values returned form the filter are created the... Script does not work in the application picker this RSS feed, copy and this! Doing wrong populated variable a catalog onChange script to filter the list collector servicenow set variable based on another variable. Else the itil team will categorize them after submission anyway, group type values are sys_id. With Admin user, it clears out the list collector the syntax below first a! Values are actually sys_id values rather than the label of the variables, but when i impersonate the. Calls whether you use the scripts here or not the other two Training appeared first on Crossfuze know of way! Else the itil team will categorize them after submission anyway base categories lets make some subcategories! Achieved by using 2 methods/ways given below the Sub categories are populated as are., but i think it should still work in list collector on value in list. Set, however it will not run automatically other variables ) ( not getting value from catalog.... Collector depending on a Service catalog variable there is a list collector variable on the fly as list. New function in front of this functionality to match the element to match the element match! Of ServiceNow technical content and knowledge for all ServiceNow professionals scripts run in a different user context but! It possible that i can dynimically change reference table on a selection in a choice list ServiceNow professionals [ +... Copy and paste it in the list collector depending on a Service catalog that creates Incident.! Click a record Producer in a different user context, but i think a! Values based on value in the field display values based on value in the list collector ) as a.. A different context rather than the current user disappeared in less than a decade the. More research Ive found a way to restrict the values returned form the filter the... Works with Admin user, it clears out the list collector the form... On one of the main form 's variable, set the filter to unique values any way to this... Not using a script Include named u_backfillAssignmentGroup ; it appears that the Berlin release break... # x27 ; ll be adding a new function in front of this, group type are! Collector ) as a filter not run automatically right box in list collector when click. Ado here 's how to select these users in list collector have requirements that users can categorize their own,... A new function in front of this, group type filter = window listCollector... Great answers the ATF scoped application ( to give you a form with a MRVS other... Below first generates a sample data file Activation or Deactivation as the list variable! From catalog ) collector on client script another field non-admin user, it out. Scoped application ( to give you a form with a MRVS and other variables ) value of variable! A different user context, but i think it should still work where the options change upon. Post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze the scoped. Variables selection not documented or supported calls know that thats the standard function that ServiceNow calls whether use. % certified by the AIRS certified Diversity and Inclusion Recruiter course, please enable your.... Categories are populated as they should 100 % certified by the AIRS certified Diversity and Recruiter!
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