Google does maps best. If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. All content on this Web site is proprietary. Are you moving to a new location? Our star ratings are based on a range of criteria and are determined solely by our editorial team. I also was told they do not keep tracking of confirmation numbers. Its terrible, all y'all want too do is put a whole in my pocket. I have evidence showing that I moved. I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. By tracking real-time traffic information, Google Maps can help you find the best route to your destination. Thanks to the Art Project, you can visit The Palace of Versailles, stroll around the White House and enjoy the National Museum of Tokyo. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Terms and conditions and restrictions apply. Department you're calling Customer Service. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. Samantha is an editor who covers all topics home-related including home improvement and repair. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. July 9th a technician showed up and said he couldn't run the line because I needed to trim a tree on someone else's property near the telephone pole. Very sneaky and not client oriented. Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. Optimum currently doesnt allow customers to temporarily pause or place a seasonal hold on their internet and television service. Navigate phone maze to a human Press 0#, then 2, then 0#. Most plans provide customers with unlimited data. This site does not include all companies or products available within the market. Best of the Best. However, plans and pricing can vary depending on where you live. I requested a fraud investigation into this matter and received a credit after they contacted Suddenlink about the charge, then next month got a bill from my credit card company again $100.00 charge and repeated the fraud again for the next month and again received a credit. Internet 1 Gig. It is recommended to have large color blocks, simple lines, no real photos, and no detailed facial features (for sample works, please refer to the above pattern), Optional pictures can be printed on A3 paper for on-site tracing (please remember to "flip the pattern left and right", and it will be correct after printing), You will be charged an overtime fee if you fail to complete the edge trimming and trimming steps (not counting taking photos) by the scheduled end time of the course, and you will be charged for more than 30 minutes (that is, starting from the 31st minute), Example: The original course time is 15:30-17:30, and those who complete the finishing steps before 18:00 will not be charged more. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. You might have received a single standalone device from your internet provider but this is just a. in a single unit. I would not recommend anyone using Suddenlink. Mon. Find way to . Its easy to cancel Optimum internet and television service. How high will depend on the companys branding. The machine has a certain degree of danger, please pay attention to safety. Say "Home" or press 1. I've had no internet for TWO DAYS NOW and they don't seem to be concerned at all about fixing it. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! From 18:01, an overtime fee of half an hour will be charged. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. Contact a location near you for products or services. Where can I find out about which modem to buy? I have appointment with their customer service representatives online, over th Suddenlink is a popular internet provider for those living in the South, Midwest and Western regions of the United States. On average, monthly rates range between $35 to $75 a month. Returning equipment properly will keep your credit cool. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. Due to the long course time, please eat enough for the students attending the class. The company took away about 100 dollars of the 117. The results integrate your real-time location, the distance, coupon discount. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Count on accurate, real-time location information. Now we're having to reschedule for the 4th time that means we have not been provided service for 12 day and continue to not have service. How Much Does A Home Security System Cost. All services not available in all areas. Create a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. It is ideal for those who live in rural areas where many internet services dont provide coverage. We are sorry for any bad experience you might have had, and we would like to help! Ari Howard 3 min read. If they have listened and corrected the error from the first call, they may have a chance for redemption. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. Their service is a joke. This company and the staff seriously do not have any integrity or ethics. SuddenLink offers new customers an array of perks and benefits from free installation to free Wi-Fi extenders that increase internet speed, and more. This was solved. Save your time and money. The suddenlink stores locations can help with all your needs. It's not right what Big Business can get away with if we let them. Our content is intended to be used for general information purposes only. Scale confidently, backed by our infrastructure. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Does Optimum charge an early termination fee? Been 3 different people out here still lose connection within minutes after connecting while watching a movie, trying to listen to music, etc. You are welcome to visit the world's famous scenic spots. SuddenLink high-speed internet is powered through a fiber optics network. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. May 22 2022 I received a bill for $100.00 for service from May 15th to June 14 2022. Copyright 2014 - 2023 Search4Stores.com. I have been charged $80 for equipment I personally returned 8 months ago! Next time I will listen to the reviews posted out there. The page didnt have what I was looking for. I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. I since then was able to get ATT internet service after their failed installation. May or may not be available based on service address. On May 10 2022 I called to cancel my service after an increase for internet service again. We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. This compensation comes from two main sources. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. 36, Lane 200, Yongji Road, Xinyi District, Taipei City. Bring the real world to your users with customized maps and street view imagery. 3. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. And if you are set up on automatic pay, YOU ARE SCREWED! Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. When I tried to ask for the prorated bill, they wouldn't do it. due to their company policy customer has to pay the full bill (whole month), even if we used 3 days. Return to Nav. So on July 5th that's what we did and there was no internet provided. Up to 500 Mbps download. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Whats the difference between a router and a modem? Contact a location near you for products or services. FAQ. That's why they bill u for your service in advance so they can get paid for the month you don't use! I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Keep reading to learn how. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. The suddenlink stores locations can help with all your needs. For them to repair/resolve their own internet issue? We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. I have a bill coming, for a whole month. On the confirmation page, click the box at the bottom that says "Get label" to print your pre-paid return label. Please see our. Google does maps best. Optimum currently only allows customers to cancel their internet and television service over the phone. Please try to arrive 15 minutes early. We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. Contact a location near you for products or services. However, this only applies to rented equipment. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Copyright 2022 Consumers Unified LLC. Feel free to message us back directly at BrandReviews@alticeusa.com and include your full address or account number if you were still seeking assistance. equipment has to be sent back. 1505 S Glenburnie Rd. This means SuddenLink doesnt charge an early termination penalty because there is no contract. However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. Bring the real world to your users with customized maps and street view imagery. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Pricing, terms and offers subject to change and discontinuance without notice. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. Suddenlink offers four internet options with varying price points and speed/data options. Had been renting from Sudden Link for several years a richer story the students attending the.... In advance so they can do NOTHING of YP LLC and/or YP affiliated companies back out to us at! This company and the staff seriously do not keep tracking of confirmation numbers old shipping labels contained are! To you daily calling customer service to us directly at BrandReviews @ alticeusa.com and include her address! Your electronic equipment for around $ 10 a month location near you for products or.... The world 's famous scenic spots the best route to your destination hardwire device... Affiliated companies without notice is intended to be concerned at all times the. 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