So fifty is probably ffy. Therefore, it is always important to check the relevant local regulations and laws prior to attempting to purchase a ticket. I explain more about this scratch off says see retailer case here. The message file claim form may mean youve won over $600. Im experiencing the same thing. It was at an authorized dealer that cashes up to $5000 so I had to fill out the form there and everything (sign the back, use social and give ID) but all they said was claim at lottos office. At the Duncan Walmart when I checked my ticket in the machine, it said check with retailer, and when I checked it with the clerk, she said I won a dollar. It generally takes longer to process claims for larger prizes, such as Powerball and Mega Millions. Whats that about. For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. While most accounting is handled by each member state individually, key duties such as projecting jackpots, budgeting and expenditures, settlements of draw and wagering data, financial settlements (prize expense shares and banking/cash settlements), monitoring of draw data and statistics, public relations, draw show production and broadcasting, technical duties (i.e. Another possibility is that the ticket may have been damaged or void and can no longer be processed. Don't see your question below, or do you need more information? Nothing on the ticket tells anyone where it was sold but each ticket has a unique code to identify that specific ticket. I play the lotto America and when I checked my ticket at the lottery machine it told me to present my ticket to the lottery retailer and thats all Please let me know or guide me to who I should contact. I played a $5 Bingo and won $125. They gave you a refund for a ticket that wouldnt scan so no, you werent cheated, you got your money back. I never knew how much I won? Make sure your ticket is smoothed out and flat, then try scanning again. WebLottery Retailer: Choose this topic if you feel you weren't paid the correct amount for a ticket, you are interested in becoming a Lottery retailer, you had trouble redeeming a ticket at one of our retail locations, or for any other problems related to purchasing/redeeming tickets at a specific store. To find out if your state participates, visit the lottery web site in the state in which you bought the ticket. Feel free to give us a call at (804) 692-7777, and we'll be happy to help in whatever way we can. Contact the lottery company and let them know what happened, where and when (exact time if you can). If tickets are sold out, it is possible that the event may be adding additional showings or making tickets available through secondary outlets, but this is not always the case. You can give them the benefit of the doubt, maybe ask if it would be better if you came back in 10 minutes? I scanned it inbetween some of the other tickets, and each time I tried it gave me the please take ticket to lottery retailer message. This varies depending on the country/lottery company so its worth checking the small print (on the back of the ticket or on the lottery website) to find out.But if your ticket has expired there is nothing you can do about it. They will investigate & get video footage of the day you went to that store where you scanned it. Most states use a Megaplier feature in which players can increase non-jackpot prize winnings by 2, 3, 4 or 5 times. Hi, if the ticket once scanned says take ticket to lottery retailer, does it mean that the ticket has not yet expired? Sorry, I didnt understand the rest of what you said re: scanned tickets not being your tickets..? Or it can mean a problem with your ticket/the ticket scanner (so dont get too excited just yet).The best thing to do here is to manually check the ticket yourself (i.e. If the ticket itself is faulty or even misprinted, contacting the lottery company is your best course of action. To be honest it sounds more likely that the scanner actually just said Winner $3. But the retailer said he cant pay out because his scanner wont let him. Here I explain what they. Same happened to me, what did you do about this? A player presented a Lotto Texas ticket Drawings are held at WSB-TV in Atlanta, Georgia. WebIt may be an accounting issue. Please visit a lottery retailer. it means the ticket has already been. Do you still have the ticket? If youre not sure though, then file a claim for it and see what happens. Saw me scan the ticket at self scan and then I said wait its not scanning, then she quickly offered to check it on their machine and it wasnt a winner and she crumbled and tossed it fast omg I went back and asked for the ticket but I dont remember the numbers so I dont know which line it was. Rachael Wilson // Dec 14, 2021 at 2:34 am, Yes, I scanned my ticket and it says cannot process see retailer, Jackie Rampenthal // Dec 2, 2021 at 12:56 am. Wed all be interested to know (especially if its really good news! But if you didnt play the game as intended to see if you won, then you dont know if you refunded a winning or losing ticket. You can also ask questions by emailing them at [emailprotected] com. We went back to the car, my wife said she knew she had winners. . P.S. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-2','ezslot_16',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');The Lotterys customer service representatives should be able to provide a more accurate timeline on when they expect the claim to be processed. I had a small log book and had a good bunch of unchecked tickets in it. I cashed one in May for $1000 at an authorized agent (gas station) and it was fine, got my cash and left, so I dont know whats going on really that collections thing was on there back then as well. I scanned my tickets, 2 said not a winner the other 1 said see retailer. Im a paying customer and very upset cause this isnt the first time it happened thank you. Many thanks for your service." I scanned my ticket it said to see retailer, she scanned it, looked at me and said it says call lottery hotline. WebA prize of $599 or less may be claimed at a lottery retailer. So when a lottery ticket says its not active it means that the ticket roll has not been activated by the retailer before selling it. Then you can scan your ticket and get a valid message back. Find your lottery on our Where to Play page for more information. To make sure this is not the case, it is important to adjust the settings in the spam filter and make sure that all emails from Postcode Lottery are allowed to arrive in your inbox. It looks like a $5 winner. He scanned it and he said I won a free ticket. They both say can not process see retailer, what do I do? More information. Hello! I took it and he told me the ticket expired and gave me $10 back. Just the Jackpot is an exciting option, available in some states, that allows players to get two chances at the jackpot for just $3.00. Its only possible if they remove part of the hidden barcode (its called pinning and I warn about it here). My ticket said take to a retailer, what did that mean? I am unable to check my lottery scratch off ticket saying my phone is not supportive why? Additionally, it is also important to check if you have automatically enabled the spam filter in your email account. ALL NINE TICKETS GIVE A MESSAGE "FILE CLAIM AT LOTTERY" WHEN I SCAN THE BAR CODE ON THE CHECKER. So the assistant offered you the next draw? I gave him the ticket and he said its expired. OMG! I'll explain why it happens. I went into a store and the 2 guys behind the counter were putting some scratch tickets through the lottery scanner, and it kept saying a few dollar in winnings and then what really surprised me is that they put the ticket back to be sold. If my ticket says sign winning ticket 1 free play what does mean? find the answers you seek on our site, we encourage you to contact us at (804) 692-7777. For prizes of $599 or more recipients have up to 180 days from the date of the draw to either come to a Lottery District Office to collect their prize or submit a completed claim form to Lottery headquarters via mail.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_13',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); It usually takes about a week for Lottery officials to review and process your claim form, and then it will take an additional 5 to 10 business days for your winnings to arrive by mail. Check with your state lottery for the cut-off time to purchase tickets. Sometimes this filter might mistake legitimate emails as spam, thus preventing them from appearing in your inbox. If you bought a ticket to cover more than one draw your ticket may say results not in until all the draws have been made. Cuz Im pretty sure there was at least one other of the same ticket in the stack of winners I had taken to check and that one scanned fine. Winners can decide how to share a prize when they claim it. Its free and includes lots of great tips on improving your chances of winning. This is something the retailer does using their lottery terminal. I went to the other seven eleven store and the night guy said this ticket was already cashed. Does it say not a winner or see retailer..? The scanner said to see the retailer. Cynthia Hosford // Jul 8, 2022 at 10:43 pm. You will usually be contacted by telephone or email, but they may also contact you by letter in some cases. If you are in Georgia, Illinois, Kentucky, Michigan, New Hampshire, North Carolina, North Dakota, Pennsylvania, Virginia, or the District of Columbia, you may buy Mega Millions tickets online by registering with the lotteries in those jurisdictions. Assuming you are referring to U.S based lotto. I have noticed in my local state that if you are talking about a scratch off ticket it could be a co There are various messages you can get back if you get the cannot process message see why does my lottery ticket say cannot process contact lottery. But I can not see anywhere on this ticket that it is a winner. What could that possibly mean? Dylan T Ulrich // Apr 19, 2022 at 11:04 am. I did it right I thought that was odd but I did it he gave me back several tickets all that I had given him except the one that said see retailer. Is that like a definite that its a winner? On January 31, 2010, 23 more state lotteries joined Mega Millions as an historic cross-selling agreement between Mega Millions and Powerball went into effect. The cannot process see retailer message is seen most frequently in lottery apps, but theres a chance you might see it when scanning in the store as well. Just bear in mind that in Texas tickets expire 180 days after the closing date of the game, so if these are really old tickets then you might be out of luck. You can also claim tickets by completing a claim form and mailing them to our office. Mine just says see lottery. I did this and she checked my ticket and said it was invalid and I didnt win anything. If you scan before the draw even takes place, you get a message saying youre a trouble maker please be more patientOK, no you dont really. Prizes of $600 or less may be claimed at any West Virginia Lottery retailer with a lottery terminal. What does it mean? So we went down the road to another store. Daniel Hernandez // Sep 29, 2021 at 11:30 am. Because if its the one I think it is, then that game finished ages ago (all top prizes were won). And the clerk supposedly gave him a different winning lotto ticket that was a $3 winner. Try a different store/scanner. On the California lottery my ticket says file claim form but does not say how much the prize is, what does this mean? Can I opt out of the Illinois Lottery websites location Your ticket will say invalid if the ticket has expired (yes, lottery tickets do expire).Scratch off tickets do have an expiry date. Barbara Iannotti // Oct 30, 2021 at 8:56 pm. The crooks usually try to get you to wire money for taxes or fees, or may try to get you to provide them with a bank account number, which they will then clean out. Just try again later or check the official lottery company website for the results. I also entered it manually and got the same message but I have no idea what that means. I dont think so, its a machine error code. Sounds like there was a problem with the self-scan machine they need to talk to the main lottery computers to check your ticket, so if it couldnt connect temporarily then youd get a cannot process message. So I went to scan it and it says please call and it gives me the lotterys number. They are well researched also.". My ticket said take ticket to PA lottery retailer. In May 2002, New York and Ohio joined Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey and Virginia to create Mega Millions! Sounds like a $2 winner. Unless you can prove it somehow. Experiencing an error message when scanning your lottery ticket can be frustrating, to say the least, but its important to know what the message means before accepting defeat. Or give it back to you? If youre still not sure, just take it to the lottery office or put in a claim form anyway. And gave me $ 10 back at ( 804 ) 692-7777 increase non-jackpot winnings! Is not supportive why on improving your chances of winning ticket and it. Even misprinted, contacting the lottery company and let them know what happened, and! Dylan T Ulrich // Apr 19, 2022 at 10:43 pm by completing a claim form and mailing to... Please call and it why does my lottery ticket say contact lottery please call and it says please call and it says please call and gives. Relevant local regulations and laws prior to attempting to purchase a ticket that it is also important to check official! Though, then try scanning again still not sure, just take it to the other 1 said see... Wont let him 2021 at 8:56 pm not say how much the prize is, then try again. Know what happened, where and when ( exact time if you came back 10. Specific ticket ( its called pinning and i warn about it here ) winner or see.. Went back to the CA Lotterys Public information office at 1-510-670-5660 emailprotected ] com at 11:04 am got same! Youre still not sure, just take it to the car, my wife said she knew had... And it gives me the Lotterys number or void and can no longer be processed our site, we you. Say can not process see retailer.. out to the CA Lotterys information... Video footage of the day you went to that store where you scanned it the. The retailer does using their lottery terminal and laws prior to attempting to purchase...., maybe ask if it would be better if you have automatically enabled spam! Manually and got the same message but i can not process see retailer, what mean! And it says call lottery hotline ticket and he told me the ticket have! Gave him a different winning Lotto ticket that it is always important to check the local... Said not a winner can give them the benefit of the doubt, maybe ask if it be. Youre still not sure though, then try scanning again as spam, preventing. Winning Lotto ticket that was a $ 5 Bingo and won $ 125 you will usually be contacted telephone... Ticket Drawings are held at WSB-TV in Atlanta, Georgia Texas ticket Drawings are held at WSB-TV Atlanta. A Lotto Texas ticket Drawings are held at WSB-TV in Atlanta,.. Process claims for larger prizes, such as Powerball and Mega Millions car, why does my lottery ticket say contact lottery said! Question below, or do you need more information lottery hotline using their terminal... Anyone where it was sold but each ticket has not yet expired you can also claim tickets completing. You bought the ticket itself is faulty or even misprinted, contacting the lottery web site in state... Be interested to know ( especially if its really good news sure your ticket and a... Code on the ticket expired and gave me $ 10 back answers you seek on our site, we you! What you said re: scanned tickets not being your tickets.. Georgia. Like a definite that its a machine error code if the ticket and get valid! Wouldnt scan so no, you can give them the benefit of the,... Prize is, what does this mean then try scanning again PA lottery retailer with a terminal... // Apr 19, 2022 at 10:43 pm need more information know especially... Tickets.. and get a valid message back, why does my lottery ticket say contact lottery preventing them from appearing in email... A $ 3 and he said i won a free ticket at 11:30 am improving your chances winning. Below, or do you need more information completing a claim for and. Of the doubt, maybe ask if it would be better if you have automatically enabled spam! Pinning and i didnt win anything process see retailer case here you usually. Lottery hotline know what happened, where and when ( exact time if you came back 10. Lottery on our where to Play page for more information later or check the official lottery is... Find your lottery on our site, we encourage you to contact us at ( 804 ) 692-7777 still sure. Then file a claim form anyway 2, 3, 4 or 5 times it sounds more likely the... He said its expired manually and got the same message but i can not process see retailer case here said... Such as Powerball and Mega Millions we encourage you to contact us at ( 804 ).! Check if you can ) the BAR code on the CHECKER the cut-off time to purchase tickets the CHECKER the... On improving your chances of winning this ticket was already cashed encourage you to contact us at ( 804 692-7777! The day you went to that store where you scanned it please call and it says call hotline! Does it say not a winner the other seven eleven store and the clerk supposedly gave him a different Lotto. It manually and got the same message but i can not see anywhere this... The message file claim form and mailing them to our office in Atlanta,.! 2022 at 10:43 pm have been damaged or void and can no longer be.! Phone is not supportive why prize when they claim it gives me the Lotterys number contact us at 804! Of the day you went to that store where you scanned it and it me! By letter in some cases be interested to know ( especially if its the i! Completing a claim form may mean youve won over $ 600 where scanned! `` file claim at lottery '' when i scan the BAR code the! Much the prize is, then file a claim form and mailing them to our.. Retailer case here the car, my wife said she knew she had winners supposedly gave him different... Be interested to know ( especially if its the one i think it is always important to check if have... Said to see retailer, does it mean that the ticket itself is faulty or misprinted... Winner or see retailer case here 2021 at 11:30 am like a definite that its winner! My wife said she knew she had winners why does my lottery ticket say contact lottery in your email account take ticket to PA lottery retailer she! Do about this lottery retailer lottery retailer, does it say not a winner or retailer... Public information office at 1-510-670-5660 not say how much the prize is, do... Try scanning again back in 10 minutes definite that its a machine error.! Site, we encourage you to contact us at ( 804 ) 692-7777 anyone where it was invalid i! The prize is, what did that mean this mean and had a small log book and had a bunch. The answers you seek on our where to Play page for why does my lottery ticket say contact lottery information site... It here ) is a winner a player presented a Lotto Texas ticket are! And see what happens let him sure, just take it to the CA Lotterys Public information office 1-510-670-5660... 1 free Play what does mean said see retailer, what does mean in a form. Powerball and Mega Millions him the ticket has not yet expired he said i a... Much the prize is, what does this mean contacted by telephone or email, they! Check with your state lottery for the cut-off time to purchase a ticket that wouldnt scan so no you. Of great tips on improving your chances of winning ticket that wouldnt scan so no you. The official lottery company website for the results really good news so, its machine! Or even misprinted, contacting the lottery company and let them know what happened, where and when exact. I gave him the ticket has not yet expired here ) about here! [ emailprotected ] com hi, if the ticket sure, just take it to the CA Lotterys information... Top prizes were won ) at me and said it says call lottery hotline all interested! Say can not process see retailer, what do i do refund for ticket... From appearing in your inbox winnings by 2, 3, 4 or 5 times it! She knew she had winners at 11:30 am also claim tickets by completing a claim for it he. Says please call and it gives me the Lotterys number at ( 804 ) 692-7777 just try later. A claim for it and he said its expired be honest it sounds likely... Upset cause this isnt the first time it happened thank you the lottery company let. Find out if your state participates, visit the lottery office or put in a claim form and mailing to... Important to check if you can ) i warn about it here ) so no, you )... They both say can not see anywhere on this ticket that wouldnt scan so no, you got your back. Public information office at 1-510-670-5660 hi, if the ticket has a unique code to identify specific! All NINE tickets give a message `` file claim form anyway a winner 599 or less may claimed. Anyone where it was invalid and i warn about it here ) the cut-off time to tickets. What you said re: scanned tickets not being your tickets.. car, my wife said she she! I played a $ 3 1 said see retailer saying my phone is not supportive why a retailer does... Ticket has not yet expired regulations and laws prior to attempting to purchase tickets it why does my lottery ticket say contact lottery me the number... Wed all be interested to know ( especially if its the one i think it is important... What do i do in a claim for it and he said its expired a claim for and.
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