I would never sign my name JJames. Store Compliment/Issue. Culture. That's bad business in my mind. Whoever sat around the table and made up some of their policies must of all been smoking crack!!!!!! When I went to game stop after speaking to the manager he refused and gave no solution to give me store credit after sales clerk gave me wrong info or did not tell me it was in returnable .Supervisor was not very nice or helpful I will not buy from this store with him there also told his manager I was difficult. If you preordered you were suppose to get a preorder bonus of tarot cards. to share feedback with the company is to call their guest care representatives at 1-800-883-8895 and let them file the complaint for you. As of March 2018, Gamestop operated 4,000 stores across the United States and had 20 million customers worldwide. 12,000 Employees . Performance & security by Cloudflare. I called around 6pm and he interupted me and said they were closed for me to call another time and hung up on me. Contact Us | GameStop Home Contact Us Contact Us Send us a message and we'll get back to you as soon as possible. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. GameStop uses 5 email formats: 1. first last@gamestop.com (88.8%). They would not answer. GameStop customer service contacts 244 complaints 59 resolved 185 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile GameStop phone numbers +1 (817) 424-2000 3 4 +1 817 467 0678 2 7 More phone numbers GameStop website www.gamestop.com What is GameStop's email addresses? My Xbox 1 has no issues playing on any of the TVs by the way. This review was chosen algorithmically as the most valued customer feedback. But of course its all about the bottom line (profit) than it is about your employees, remember its your employees that make your company,they are your "FACE" to the public. I purchased a video game on 2/12/23 for $18.99 for my son. What a complete joke. A link has directed you to this review. That way, you can relax or take care of other matters and avoid wasting time waiting by the phone. Submit a complaint and get your issue resolved. . To make matters worse, I used to be able to get around this by using the app on my phone, but now it to wants a verification code. I ordered games from Gamestop, the first game I put in it could not read the disc, so I could not eject. Gamestop would not be the ones to reimburse the funds on the fraud. In addition to information on HOW TO CONTACT GAMESTOP CORPORATE OFFICE, our site contains many other interesting information about corporate offices. The employee's are always nice and friendly, and that is why i appreciate gamestop. GameStop sent a tweet on Twitter that online ordered would be shipped out with the preordered bonus. I was on hold for 20 min. In my company its more about taking care of my employees than it is about my bottom line. Thats exactly what DoNotPay enables you to do! Just six days later on May 4th, GameStop posted a job listing for a Customer Care Support role . you ordered a game on 11/20. Modern warefare three. She previously held the role on an interim basis in 2021 and most recently served as GameStops Chief Accounting Officer. Prior to The Kraft Heinz Company, she held roles with Whirlpool Corporation and General Electric Healthcare. He said no, and I told him that Game Stops policies SUCK!!!!!! We called the 1-800 number several days in a row and finally when we got someone they told us we had to do a bulk order for orders over 10 games and said some one would email us with the forms. We are not officially endorsed by nor affiliated with Gamestop. I do not believe there is an actual customer service department. I said, seriously, you can't refund me even though I JUST ?!?" GameStop Corp., a Fortune 500 company headquartered in Grapevine, Texas, is a global, multichannel video game and consumer electronics retailer. I was told they knew about it and were working on it two years ago and from further investigating this problem has been ongoing since at least 2014. Is this your company? Discuss the issues you have had with GameStop and work with their customer service team to find a resolution. GameStop has resolved 59 complaints. I would like to say that i love gamestop; whenever i need something replaced or fixed they are always of great help to me! they took my money and now they dont care what i have to say.i have been unhappy with gamestop for a while now and i think this just helped me decide to buy elsewhere, Went to gamestop recently to get call of duty black ops 2 and I got the downloadable preorder Code for downloadable content wave 4. when I went to download it ,it told me I was given the wrong information and I needed to contact Gamestop. Save by trading your old video games at over 4,500 store locations worldwide. At this point? On Jan. 19 I ordered two games for $71. My name is James S Cauley. I couldn't have been more wrong! 2015 eCorporateOffices.com All rights reserved. Why would a third party vendor be responsible for the fraud investigation? Pros good culture, cash incentives Cons no work/life balance, poor management, dirty Was this review helpful? Press question mark to learn the rest of the keyboard shortcuts. When the game was released in January. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Only these are available. My Video Game Design instructor wanted to order 15 games for her class. When and where was GameStop incorporated? I went into the gamestop in Toledo, OH at the franklin park mall this evening. This website is using a security service to protect itself from online attacks. Since then I have been given the runaround by fedex, GameStop and my credit card co. Each saying the other company was responsible. I do not want a repeat of last time where I had to call for almost a month wait on hold for hours, and even have to get a hold of the better business bureau. A place for them to have conversations, ask for help, discuss happenings in their store or the company, or just generally shoot the shit. Filed a BBB complaint against them and they responded On their time. GameStops Board of Directors sets the standards for the organizations directors, officers and employees. +1 (817) 424-2000. My son went into the store and came out with a $4.99 game and a $2.00 credit on a gift card. One of the main complaints from employees is the alleged difficulty in getting clear answers from GameStop's corporate office. i put 1 star on here because thats as low as the rate bar will let me go. If you have a store compliment or issue you would like to submit, please email help@gamestop.ca. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Get in Touch With GameStop Customer Service in No Time! Reaching the companys support reps usually takes a bit of time. The signature reads JJames Cauley. Don't blow your visa gift card on sushi. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. GameStop has the item in their possession I have documentation on this. The company has over 3,000 stores in the United States and over 20,000 employees. Sadly I know this is the case but after the "you are going to do this speech" I politely declined and invited him to call corporate. Ok lady. Website http://www.gamestop.ca Industries Retail Company size 1,001-5,000 employees Headquarters Brampton, Ontario Type Public Company Founded 1993 Specialties Gaming and Collectibles Locations. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person. This was the worst expirence I have ever had. GO TO BEST BUY THE TREAT U BETTER. GameStop corporate office is located in 625 Westport Pkwy, Grapevine, Texas, 76051, United States and has 10,165 employees. It sells new and pre-owned video game hardware, video game software, pre-owned and value video games, video game accessories, and digital products, such as downloadable content, network points cards, prepaid digital and prepaid subscription cards, and digitally downloadable software, as well as collectible products . Before GameStop, Jim was the . Thats why DoNotPay has developed multiple products that will help you draft all kinds of legal documents in minutes! The store manager came and pulled it from the shelf, looked at it and said, "Oh this isnt the price," so I ask what is the price as he took it with him to the computer to scan it. As the video game industry is evolving, so are we. Under general supervision, the HR Compliance Analyst will gather, evaluate and analyzing a wide variety of data and information related to GameStop's Human Resources programs. On November 23rd 2022 I ordered what I thought was the Xbox S(pre-owned) my son wanted, I unknowingly purchased the wrong one (purchased Xbox One S instead of Xbox series S). We are NOT customer service. I was told it was lost in transit or delivered to the incorrect address. Apple Valley, CA 92308 and was informed that it doesn't work and they tried repeatedly as I have also tried and all we got was a error message each time. whats going on with this Gamestop?i, gamestop is pretty good.not ganna lie, evetyone else just has a pretty bad location it seems or just need an attitude adjustment <3, i pre ordered the wii u sept 19 2012 i called to verify the order was ok the lady on the phone wa very rude to me so i asked o speak to her manager she then hung up the phone on me 5 min later i recieved an email my order was cancelled now my9 year old son is not going to get the only thing ohis xmas list cause it on back order now what a way to run a buisness huh. I was reassured that the refund would go back to Paypal and I have called and emailed. LAST TIME I ever shop at gamestop, recommend them, or even MENTION their name unless I am telling this story. Hello I recently bought a razergold card as a gift for a friend of mine at this address 19201 BEAR VALLEY RD For what it is worth, I submitted a complaint with the BBB (not that I expect that to go anywhere either). ", "Many of us lost bosses and peers and had them replaced with more competitive and less empathetic leadership", "The tactics, especially the tech trades and PowerUp rewards memberships, feel like we're shoving it down people's throats". I went in told them my situation, told me he probably couldn't take it but would try, I said alright, after sitting there for him Ive emailed you. Note: This is not to be used to contact GameStop Corporate Offices nor is this site affiliated with them in any way. Well even show you how to request a GameStop refund from the comfort of your home or office in just a few clicks! Then I made a comment to a posting on Facebook made by someone with the same problem, they replied to that the following day, but just to tell me to call Customer services at 1-888-946-6329. GameStop deals in the Retail industry and offers products such as Video games, Consoles, Accessories, and provides its services in show, several countries According to the latest report, GameStop has generated US$6.01 billion (2021) and net income being US$381 million (2021). Corporate office information in alphabetical order. Alan Attal is an e-commerce executive and entrepreneur with more than two decades of experience building and managing businesses. I was told that everything I do through them would show on my account. I repeat DO NOT SHOP ONLINE!! Read More I couldn't believe it!!! Once GameStop processes your request, a company rep will respond with a solution for the issue you described. Unsubscribe at any time. GameStop at 625 Westport Pkwy, Grapevine, TX 76051. In fact I had to piggy back from an old email to get a response back and it was a generic reply back with no resolution. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Gamestop Corp. GameStop Corporate Office & GameStop Headquarters reviews, corporate phone number and address. eCorporateOffices. I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. Your opinions are important to us. For Transfer Agent Matters: Website: www.computershare.com Phone: (800) 522-6645; Phone (International): 00-800-3823-3823 At this point? This will surely increase the credibility of your complaint. When was GameStops initial public offering? I emailed corporate twice, NO RESPONSE! 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