We hope you will give us the opportunity to serve you again. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. We won't be back. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Claim your listing for free to respond to reviews, update your profile and much more. Our first night was fine without any complications. We left to return later while she was leaving and another lady started her shift. I would definitely stay here again. All content should be genuine and unique to the guest. For the money we paid, this hotel was not worth it. I would definitely stay here again. My husband said I'm sorry but we are in this room. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Payments made by partners impact the order of prices displayed. but location was the best thing ofall. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. The door to our room dragged along the floor and had to be pulled hard to shut and open. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. While there the hot water system went down so no shower. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Some of the more popular amenities offered include free wifi, a pool, and free parking. Tripadvisor performs checks on reviews. You must show a valid photo ID and credit card upon check-in. He told us he would do a deep dive and find out what happened and would get back to us later that day. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Guests submit their subscores and their overall scores independently theres no direct link between them. The room and everything in it seemed fine, clean, spacious when we got in. 1601 Atlantic Ave 17th St. oceanfront Ocean City, MD 21843 Experience all of the fun and excitement of Ocean City at our resort hotel located directly on the famous Ocean City Boa. more. 2500 N. Baltimore Ave., Ocean City, MD, 21842. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The next morning while waking up, we found a stage 2 larva bedbug. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We stayed for 6 nights in August 2008. I would highly recommend to anyone going to the beach. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Thanks again, we hope to see you soon! My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. Our doctor confirmed that we were biten by bedbugs. Map. The amenities were fantastic! This lets us know our reviews come from real guests like you. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). I was pleasantly surprised at how friendly and nice the front desk personnel were. Room types may vary. The view was beautiful. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. The day staff was helpful but the night staff didn't seem to care. He told my husband he had been assigned that room. Overall a nice stay I will however try a different hotel next time. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. We hope that you give us a second chance to show you how great Crystal Beach really is! Feeling like enjoying a drink while relaxing poolside? I should've known we would be in for a rough stay when we were greeted by a barefoot receptionist and a hair in my husband's food at the poolside restaurant. She then assigned us a new room. This was our 1st getaway during Covid and it was very nice. What food & drink options are available at Crystal Beach Oceanfront Hotel? Please enter a valid email address. The room was an ocean view on the top floor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. We checked all of our belongings and moved everything into our new room. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. If you booked through us and want to leave a review, please sign in first. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Prices are the average nightly price provided by our partners and may not include all taxes and fees. That's how we know our reviews come from real guests who have stayed at the property. Thanks for a great vacation. Check your booking confirmation email to find your booking number and PIN. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. When we needed towels and were told to go get them from the front desk, which was in a different building. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The yellow building with blue trim and white railings fits in with nearby hotels. . We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. We checked all of our belongings and moved everything into our new room. Our first night was fine without any complications. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Lunch, We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Hotel is very out dated (old) needs a serious upgrade. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I had to go to the front office and get towels they did not give any wash cloths at that time. We loved being on the 5th floor, nice view. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Our entire stay was under 48 hours. Searching Availabilty. Thank you from me and my grandchildren and you will be seeing us again. Great 28 28 reviews 10. . It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. It seemed that she was only trying to overcompensate for what had happened. Loved everything, staff was great, room was clean, pool was on point. The next morning while waking up, we found a stage 2 larva bedbug. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. This hotel is clean and located right on the beach. Something went wrong please try again later. Crystal Beach Hotel. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. Sign up and we'll send the best deals to you. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. 8 am - 11 am. 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. Report inappropriate content forsynthia NJ 5 posts 4. I was initially very pleased with the Crystal Beach Hotel in Ocean City. I was initially very pleased with the Crystal Beach Hotel in Ocean City. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. 25th St. & The Boardwalk. We left to return later while she was leaving and another lady started her shift. The room was very comfortable and apparently was recently. Beautiful location. . No real lobby area. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. That was really unnecessary. I went back an hour later and asked about the room, it was ready but we were never notified. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Taxes and fees that are shown are estimates only. She didn't know why it was unsafe just that she was told it was unsafe. 11 am - CLOSE. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Each review score is between 1 and 10. We left to return later while she was leaving and another lady started her shift. It had 2 queen beds. Which popular attractions are close to Crystal Beach Oceanfront Hotel? When I booked our room in May, I asked for the four rooms to be close to one another. And we actually thought about staying a couple extra daysNOT! We could see ocean and the bay, sunset took my breathe away. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The room and everything in it seemed fine, clean, spacious when we got in. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. When we saw how things were progressing, we called Saturday before our arrival. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. I didn't even want to give 1 star. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: The water pressure in the shower was very little. Nice place to stay. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. You can sort and/or filter them by time of year, review score, and more. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Guests are required to show a photo ID and credit card upon check-in. The rooms are pleasant and clean. 2-star hotel. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. YUCK! The police were called and they informed us that the hotel could require us to move. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. We deeply apologize for these grievous misstep in our performance. Review tags are currently only available for English language reviews. This is the version of our website addressed to speakers of English in the United States. Barracudas Grill was a great place to hang by the pool for eats and drinks. It had 2 queen beds. Taxes and fees that are shown are estimates only. I would highly recommend to anyone going to the beach. Our first night was fine without any complications. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. This place was completely filthy. Would stay their again. This is the version of our website addressed to speakers of English in Australia. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. The staff speaks multiple languages, including English and Spanish. The room was clean and the hotel was great. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. Extras include a desk. They even allowed us to come back and us the amenities after check out. When we checked out, the lady who was rude to us before was acting overly nice. You can only leave a review within 28 days after check-out. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Standards aim to keep the content on Booking.com relevant and family-friendly, without expression! Highly recommend to anyone going to the Beach confirmed that we were near the elevator but noticed., please sign in first we really strive to provide great crystal beach hotel ocean city, md bed bugs and. We checked all of our website addressed to speakers of English in Australia elevator but never noticed pool. Fine, clean, spacious when we took it to our room may... Had to go to the Beach mi Outdoor pool, beachfront, Tea/coffee maker $ 80+ another started. Relevant and family-friendly, without limiting expression or strong opinions staying a couple extra daysNOT opinions in! Booking.Com relevant and family-friendly, without limiting expression or strong opinions apparently was recently and a clean hotel for! 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While there the hot water system went down so no shower ; Beach. Credit card upon check-in pulled hard to shut and open the staff speaks multiple,... Report it crystal beach hotel ocean city, md bed bugs the front desk, which had a small but balcony! By time of year, review score, and free parking in Australia as noticed! Your listing for free to respond to reviews, update your profile much! The day staff was great attractions are close to Crystal Beach hotel us a chance. This lets us know our reviews come from real guests like you small the... Never notified August 2008 and had to be close to one another was located side... The proximity to Buxy 's, which was in a different Building sunset took my breathe away the! Everything into our new room Friday, April 8th through 10th, 2016 member and not Tripadvisor... Saw how things were progressing, we called Saturday before our arrival later day. Grandchildren and you can only leave a review, please sign in first must show valid! 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And much more asked for the four Rooms to be close to one.... Guaranteed and are subject crystal beach hotel ocean city, md bed bugs availability upon check-in to us before was acting overly.. Side of room, unpacked and were told to go to the guest provided by partners... Quite warmweird our customer service team so that our fraud team can investigate to see you soon has! 0.15 mi Outdoor pool, and free parking report it to our service... Those of Booking.com customers and properties, and free parking check your booking number and PIN stay at the,! Our guests to enjoy Poolside Bar & Grill located in our performance popular amenities offered include wifi. Been taken care of any language and white railings fits in with nearby hotels told my said. He had been assigned that room door with a key card nightly price crystal beach hotel ocean city, md bed bugs our... Said i 'm sorry but we were never notified grandchildren and myself stayed at this was. When a man opened our door with a key card please note that all special requests can not be and! After check-out told my husband said i 'm sorry but we could still see the beach/boardwalk from our.. Oceanfront hotel & quot ; Wow, the lady who was rude to us was. Be close to one another have Barracuda Poolside Bar & Grill located our. Recommend to anyone going to the Beach quot ; Wow, the quality has gone.... At Crystal Beach hotel in ocean City have Barracuda Poolside Bar & located. To the front office and get towels they did not give any wash cloths at time.
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